Frequently Asked Questions

Q. How is payment made.

A. We use the safe and secure payment system via PayPal , our customers purchases are protected.

Q Are the goods insured.

A. All our products are fully insured during transit.

Q. Are the items in perfect condition.

A. Unless otherwise stated all our items are perfect, taking into account age and general use. We encourage our buyers to examine the photographs carefully as there may be imperfections that we have not noticed.

Q. How is Insurance value calculated.

A. Apart from our own experience; we employ one of Melbourne’s most trusted valuers in Warren Joel of By Joel. Warren was the former Managing Director of Leonard Joel Auctions Melbourne.   Visit his website www.byjoel.com.au

Q. Do you charge GST

A. If  GST  applies it will be included into the asking price of the Item